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Privacy Policy

Last updated: March 19, 2026

1. Introduction

Provo (operated by Vishwakarma Ply & Panel LLP), headquartered at 10 East Topsia Road, Kolkata — 700046, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website provo.in, interact with our showroom, or use our services (collectively, "the Platform").

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

Personal Information

Personally identifiable information that you voluntarily provide to us when contacting us through the website, visiting our showroom, or placing an enquiry. This may include your name, phone number, email address, postal address, and details about your interior project requirements.

Derivative Data

Information our servers automatically collect when you access the Platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Platform.

Contact Form Data

When you fill out the "Get a Quote" or enquiry form on our website, we collect your name, phone number, email, category of interest, and project description. This information is used solely to respond to your enquiry and provide relevant quotations or consultations.

3. How We Use Your Information

We use the information we collect or receive about you for the following purposes:

  • To respond to your enquiries, quotation requests, and consultation bookings
  • To process and manage your orders and project requirements
  • To send you updates about your project, delivery schedules, and installation timelines
  • To improve our website, products, and services based on your feedback
  • To send promotional materials and new product updates (only with your consent)
  • To comply with applicable laws and regulations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including website hosting, data analysis, email delivery, and customer service. These third parties are not authorised to use your personal information for purposes other than providing these services.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Our website uses SSL (Secure Socket Layer) encryption to ensure that any data transmitted between your browser and our servers is encrypted and secure. We regularly review our information collection, storage, and processing practices to safeguard against unauthorised access.

6. Third-Party Links

Our Platform may contain links to third-party websites and services, including social media platforms such as Instagram, Google Maps, and WhatsApp. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party site you visit before providing any personal information.

7. Cookies & Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to help customise the Platform and improve your experience. When you access the Platform, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but be aware that some features of our Platform may not function properly without them.

8. Withdrawal of Consent

You may withdraw your consent for the collection, use, and disclosure of your personal information at any time by contacting us at the details provided below. Please note that withdrawing consent may affect our ability to provide you with certain services or respond to your enquiries.

Upon receiving your request, we will delete or de-identify your personal information from our records, unless we are required by law to retain certain information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational purposes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The date of the last modification is noted at the top of this page.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Provo — Vishwakarma Ply & Panel LLP
📍 10 East Topsia Road, next to Mercedes-Benz
Topsia, Kolkata — 700046